At Open Trade Technology Inc. (“OpenTRADE,” “we,” “our,” or “us”), we are committed to protecting your privacy and ensuring transparency about how we collect, use, and share your information. This Privacy Notice describes how we handle personal data when you use our websites, applications, and SaaS platform (collectively, the “Services”).

1. Information We Collect

We collect the following types of information:

• Information You Provide to Us:

  • Name, email address, phone number, company name, and job title.

  • Account credentials and billing information when you subscribe to our Services.

  • Any information you voluntarily submit through contact forms, surveys, or customer support interactions.

• Information Collected Automatically:

  • Usage data, including IP address, browser type, device information, pages visited, and actions taken within the Services.

  • Cookies and similar tracking technologies (see Section 6).

• Third-Party Integrations:

  • If you connect third-party services (e.g., financial data providers or ERP systems), we may collect information from those integrations as authorized by you.

2. How We Use Your Information

We use your information to:

• Provide and improve our Services.

• Communicate with you about your account and our offerings.

• Personalize your experience and deliver relevant content.

• Process payments and manage subscriptions.

• Ensure the security and integrity of our Services.

• Comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

We do not sell your personal information. We may share information only as follows:

• With Service Providers: For payment processing, cloud hosting, analytics, and customer support.

• As Required by Law: To comply with legal obligations, government requests, or to protect our rights.

• In Business Transfers: In connection with mergers, acquisitions, or asset sales.

4. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and protect your account credentials.

5. Data Retention

We retain your personal information for as long as necessary to provide the Services and fulfill the purposes outlined in this Notice. We may also retain data to comply with legal obligations or resolve disputes.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze usage patterns, and deliver personalized content. You can manage cookie preferences through your browser settings.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.

• Object to or restrict certain data processing activities.

• Withdraw consent where processing is based on consent.

To exercise your rights, contact us at [Your Contact Email].

8. International Data Transfers

If you are accessing our Services from outside the United States, be aware that your information may be transferred to, stored, and processed in the United States or other jurisdictions.

9. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. We will notify you of significant changes by posting the updated Notice on our website and updating the “Last Updated” date.